OUR STYLE > TESTIMONIAL 2015

TESTIMONIAL 2015

It was a fantastic tour, loved it, especially enjoyed the museum and the Pho noodle soup.


 


Tam was great! Very kind, has a great laugh. We had a great time. Thank you x 1,000!


 


Cogliandros – the US – Dec 2015. 

​ Mr. Anh was very informative and gave us a great tour of Saigon. Food, transportation, and all other service were excellent. English very good.

Bill Thielbarh – US – Dec 2015 

 

​ We had a great time with Mr. Cham. He was very helpful, polite and showed us a lot of things. Perfect guide!

Mr. Phuoc is a very good guide. He knows a lot and explained a lot of things to us. Thanks a lot.

We really had a great time in HCMC. A big thank you to Mr. Nghia and the driver who helped us with the handicapped people. Mr. Nghia is a very good guide and helpful us with a lot of additional things. Great!

Pascal Meier – Switzerland – Nov 2015

 

​ Beautiful drives and waterways, fabulous hotels, excellent food and great guides.

David Bennett – UK – Nov 2015

 

​  Had a great 4 days. Quang was excellent all days & every day. Anyone who has him as a guide would be very lucky. Transport, accommodation all good and what we expected. Quang did more than he needed, remembered what we had asked and always got it for us.

Raelene Beynon – New Zealand – Nov 2015 

 

​  Excellent tour! It covers a lot of attractions within 1 day. Mr. Giang was very good keeping the tour on schedule and very knowledgeable. He is very friendly and makes the tour very interesting. We have a great experience in Ho Chi Minh city. I would recommend this tour to my friends when they come to Vietnam.

Excellent tour guide, very flexible with tour itinerary and schedule. We were able to see a wide variety of attractions in Danang and Hoian within one day.

Would love to come back to Vietnam and spend more time to enjoy the city.

Winnie Wong – Singapore – Nov 2015 

 

​ Mr. Eric and Mr. Dung were both excellent, very friendly and very knowledgeable.

We will recommend Smile Tours to all of our friends.

Excellent tour today. Thank you.

Denis McKenna – Australia – Nov 2015 

 

​  Tour guide is very articulate, polite and arrives to fetch us at the hotel before scheduled time, very patient in taking pictures of our guests, individually or as a group.

Just superb!

Lita T. Mijares – Philippines – Oct 2015 

 

​ We are very pleased with the quality of the tours and excellent knowledge of Mr. Nguyen Anh.

A most enjoyable and interesting 2 days with Anh.  A lovely and exciting country.

Ken Smith – UK – Oct 2015. 

 

​ Hi Thi

Thank you again for giving us yet another fantastic time in Vietnam. I still cant get over how you find your guides.  All of them are so friendly and knowledgeable and really do go out of their way for us. The rest of the group also thank you for our Vung Tau trip.

I doubt that we will be likely to visit Vietnam and Asia again as we have spent so much time there and we are now looking to retirement so we will have cut back on our long haul and exotic holidays. Having said that, we didnt think we would be back in September, but if we do we will certainly give you a call. Stephanie has said she would like to have a land holiday in Vietnam and really enjoyed Hanoi when we were there - so maybe !!

I will always recommend you to others at every opportunity. You have given me and Stephanie so many pleasurable experiences in your wonderful country and again we thank you and will stay in touch.

We wish you all the success you deserve.

 

Adrian & Stephanie – Australia – Sep 2015 

 

​  This tour was very enjoyable. The “fill-in” coffee and candy at the end was a friendly finish. Cyclo ride was a key feature/insight. Time allowed at War Museum was a little short, should be 1 hour we suggest.

Very much enjoyed Giang – wonderful host, great with the language, very knowledgeable and extremely helpful.

Glenn & Richard – Australia – Sep 2015 

 

​  An excellent day tour. Mr. Duy is a most competent and safe driver. Mr. Quang was most informative and answered all questions honestly and fully and had the clients welfare at heart at all times. We would recommend him to any groups.

Roger & Claudia Pannell – New Zealand – Sep 2015

 

​ I would highly recommend your company to any of our friends travelling to Vietnam.

We will definitely use your company on future tours and hopefully Mr. Quang will be available on our next tour. Very pleased with our tour guide Mr. Quang. He was very informative, professional and helpful.

Debbie Jordan – Australia – Sep 2015. 

 

​  Guide (Tao) was excellent, very informative and spoke English very well which made the tour + experience easy and enjoyable. Food at restaurant was delicious. Due to time restraint we missed out on the cricket farm but being given an iced coffee from Tao was delicious and appreciated.

Would strongly recommend the STS tour company, very enjoyable + good value.

Elesha Buck + Matthew Sims – Australia - Sep 2015. 

 

​ I lost a recommend trip paper for Mr. Khao. Instead I am writing on this email. 

He and me signs are different. At first I hard understand him, but he found different way to how explain to make me understand to relate history and other places. More than other things he doing great. he is always happy and smile all the time. he also always made sure if im okay and what i need. He cared about how ive spent on wisdom things he doesnt want to spend me all money.  I can tell he very curious  he wanted to learn ASL more and he asked me many questions how translate VSL to ASL.  I also I told him i wanted to learn Vietnam sign language too which is cool we teach each other. On Saturday Sept 13, we went to deaf school but it was closed on during weekend which i cant see deaf school but darn it i really want to see it next time will do. He guided me to many different cool places and he knowledge about alot of history to relate to Vietnam War.   I wish I can join with other tourists will be nice instead alone. Next time I come to Vietnam Ill bring someone with me and make bigger group to join your service. Ill say hes doing great tour guide. Those prices are expensive but i understand this is a private tour service but worth it. If deaf someone is coming to Vietnam I will tell them to go to your service 

Fangen Thompson- US – Sep 2015

 

​  Dear Thi,  I am writing to say "thank you" for your well organised Vietnam Tour.  We all enjoyed ourselves very much indeed and I know that when Di and Steve return from Cambodia and Laos, they too will be writing to let you know how pleased they were with the trip.  We feel we had a chance to experience many different aspects of your country - south to north and country and city life - under very pleasant circumstances. The accommodation was always well located and comfortable, and the staff were always friendly and helpful.  Your guides were good, although Dom's English was particularly fluent and he could explain a lot of your history which we found of benefit.  Our arrivals and departures from airports was always handled promptly and efficiently.

I would like to particularly mention that our 24 hours on the boat at Halong Bay, the activities we did, the food we ate, and the staff, was an amazing experience.  The beauty of this area will live a long time in our memories.

I would not hesitate to recommend your company's services to any of our friends.  It was particularly nice to meet you in person and our dinner in the market was great fun. 

Kindest regards,  

Barbara Castles – Australia – Sep 2015

 

​  The tour of Hanoi most informative, enjoyable, good pace & fitted in many highlights. Also Mr. Thuong accommodated our interests and his commentary was most interesting.

Everything perfect. Would have liked more time in Hanoi

Denis & Helen Mitchell – Australia – Aug 2015 

 

​ Mrs. Phuong was excellent in explanations and support.

We would prefer to stay more days to visit the south of Vietnam.

Accommodation in the center were better.

Everything’s almost perfect. Ms. Phuong was great in explaination and satisfied every need.

Adriana Carosi & Fabio Staccoli – Italy – Aug 2015. 

 

​ Mr. Huyen explained us a lot of things, teaching also history and traditions.

Hotels were really good and food too.

Gianluigi Vittone – Italy – July 2015 

 

​ All the tours on different types of boats are really nice.

The tour has been fantastic. The only thing that is so interesting is the visit to Oc Eo archaeological site. We maybe suggest a change in this scene.

Laura Mosca – Italy – July 2015

 

​  Thi has been a wonderful tour guide – the best guide I think I’ve ever had on a tour. She is careful, thoughtful, well-versed in her knowledge of Vietnam, fun company, adaptable to unexpected circumstances, very organized and generous. I have had a fabulous visit to Vietnam in many ways because of Thi’s care and guidance. Thank you Thi. Cam on!

We were lucky to get thi. I have known about Vietnam most of my life, about the American war and then its recent transformation and economic growth. And I have discovered the country and people to be wonderful. Cam on!

Mathew Packer – USA – June 2015

 

​  Mrs. Thi is an outstanding guide. She planned an excellent trip, carried it out flawlessly, and made sure that each guest’s  special interests were met. I will recommend Mrs. Thi to everyone for tours to Vietnam.

Kathryn McKinley – USA – June 2015

 

​  Ms. Thi is an excellent guide. She showed us a beautiful country with excellent food & helped us begin to move beyond a tourist view to a deeper experience.

Dizee Bartholomeew-feis – USA – June 2015 

 

​ Hi Thi,

Regarding our last group ( Aegon), everything was perfect!!!  Thank you for cooperation.   I am very positively surprise with Hanoi and Ho ian, I enjoyed even more than Ho Chi Minh !    I really like your restaurant selection in Hanoi.  Brawo! Your guide in Hanoi perfect for Polish groups ( ask him if he sent my postcards already!!! Very important!).   Hotel in Hanoi very decent, good location!   Ha Long bay cruise need some renovation but I knew this is 3 star standard, next time I will make one day shorter.   Hoi an hotel of course need some renovation but I like this old colonial style.  That was good for this group but next one we need higher standard.   Last farewell dinner super!  Everyone loved it!

Need adjustment:

First dinner at Le Belhamy was poor ( old squids and can beer), no tv football broadcast even though our guide promised us in the bus that they have sports bar.   Also accommodation was totally mixed up, all names besides sgl were wrong.  Thx for my villa and location!  Also our local guide was not very flexible and we have some communication problem………………………….or Thanh from Hanoi was just too good !

Overall I am very happy with our cooperation.  Thx and see you soon !

 Best regards

Sebastian Słoniewski – Poland – April 2015

 

​ Our guide is very knowledgeable and friendly. He tries to do everything that ask/request him.

Thanks very much to Eric, our tour guide for the 4 days 3 nights tour. He has been very helpful, careful and provided very good services.

Overall, hotel could be better with more Muslim breakfast. Dinner is too Malaysian, could let us try more local food.

Sheally Yap – Malaysia – April 2015 

 

​ Good afternoon Thi,

 Thank you for organising our tour of Saigon.

We found Diep our guide an excellent companion.  She arrived on time with excellent transport clean and efficient.  The itinerary was good and her commentary was excellent.  She gave us a great insight into how Vietnam had changed since 1984 and the end of the war.  It is incredible to be told that 75% of all citizens were born after the war!!.

The visit to the Temple was the best visit of its type we have ever had.  Diep took her time and explained to us what was happening and what each part of the temple was about.

The visit to the war museum was also excellent but be careful not to over play it.  After one hour we had got the picture and really did not want to see any more.  Try to find other attractions to visit.

Lunch at the Lemmon Grass was brilliant, and with Diep as our guest she made to experience smooth and relaxing. 

Diep’s command of English was excellent and we particularly liked the way she told us about the general life of the Vietnamese people.

We would highly recommend your company to friends and family especially Diep and her driver.

Tom and Linda Salmon – US – Mar 2015

 

​ Mr. Lai is extremely professional. His comments were very interesting and much appreciated.

The restaurant was outstanding. Driver was very prudent.

Ginette Crevier – Canada – Mar 2015 

 

​ Good afternoon Thi;

I just wanted to send you a Thank you for looking after Frank & Jason Born.

I just spoke to Frank and he told me what a great time he had and that the guides were fabulous especially the guide in Angkor Wat.

Thank you again for looking after my clients so well and hope we can do another group in the near future.

Annemari Hermans ECC, LCS, SNG – Canada – Feb 2015

 

​ Hi Ms. Thi,

I and my friends would like to thank you for organising the tour for Vietnam and Cambodia for us last December-January. We enjoyed both countries. We appreciate all the group’s effort and the tour guides welcoming attitude and friendliness. Rest assured we will be recommending your service to our friends in the future.
Thanks again and God bless you. :)

Michael – The Phillipines – Jan 2015 

 

​ Hi Thi,

Sophie and I are both back into our everyday lives. Sophie is working hard and Geoff & I have spent a lovely long weekend with Rob & Jenny at our country property.They wanted to hear all about our trip & I think they relived their Vietnam memories!
I have told all my friends about it and the wonderful service from you and Smile Tours and would recommend you to anyone without hesitation.The drivers and guides were so punctual, reliable & informative.

Mr. Phirom in Cambodia was an exceptional guide ( he really enthused us with his knowledge about Angkor Wat) & dealt with the Phnom Kulen Park issue extremely well & we will never forget his actions and calm professional manner.

We also loved the woman we had in Hoian even though it was only for 1 day ,she was great.

We were very impressed with the quality of the driving and the vehicles used and learnt soooo much history about your part of the world. Sophie and I are both reading books to consolidate our knowledge. 

The hotels were all exceptional and of a higher standard than I expected. Sophie had never stayed in such luxury and loved it! I'm sure we would have been just as happy in 3 star places- Rob & Jenny were laughing at me when we told them where we stayed and said the Halong Bay Boat we were on was a luxury liner not a junk like the one they went on! 

The Halong Bay trip WAS luxurious and just what we needed towards the end of our trip. 

I could go on forever, we have lifelong memories and it was the first time I've travelled with my daughter which made it even more special.

Thank you so much, I hope we can meet again possibly in Australia!

Kind regards,

https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gifLibby and Sophie – Australia – Jan 2015 

 

​ Dear Mrs Thi

Just a short note to thank you very much for your excellent tours and staff who made our recent visit to Vietnam so memorable.

I could not fault your arrangements in any way and would have no hesitation in recommending you to any other travellers to your country

Kind regards

Eric Boyle – UK – Jan 2015